Refunds Policy
Last Updated 16.07.23
Thank you for booking a ticket with Colchester Makerspace. We hope you are happy with your purchase.
Please see below for more information about our return policy.
Refunds Policy
Tickets are non-refundable and non-transferable
All sales are final and refunds, credits & exchanges will not be issued unless an event is cancelled.
However, if you are not completely satisfied with your purchase for any reason, you may request a refund or credit using the refund request form at the bottom of this page.
All refund requests must be emailed within 14 days of the event.
Credits are only valid for 12 months after issue.
No refunds will be given for incorrectly booked tickets.
Conditions of sale
The Colchester Makerspace Management reserves the right to introduce discounts and price changes without prior notice and to withdraw, amend or replace offers at any time and without prior notification
By choosing to book online, it is your responsibility to check what type of discounted tickets and offers are available and that you have booked the correct tickets before completing your booking.
Colchester Makerspace is not responsible for associated costs of any cancelled tickets i.e. transport or hotel costs for example
Management reserves the right to refuse admission and to require any ticket holder to leave the premises
Latecomers may be asked to wait until a suitable break in the class.
Management reserves the right to alter an event or arrangements
Lost tickets will only be replaced at the discretion of the management
Concessions or special offer tickets may be subject to change without prior notice.
You may be required to show proof of concessions on the door.
Refund Process
To request a refund or exchange, you must fill in the form below.
After receiving and reviewing your request we will process and issue your credit. Please allow 10 days from receipt of your request to process the refund. We will notify you by email when your request has been processed with instructions on how to access and use your credit
Questions
If you have any questions concerning our refund policy please contact us at: hello@makercampus.co.uk